Frequently Asked Questions
Have questions? We've got answers! Check out our FAQ below, or feel free to reach out anytime—we're here to help.
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Kendall Grace Collective specializes in creating a beautifully styled and thoughtfully curated picnic experience for you and your guests. While we focus on the setup, styling, and ambiance, you're welcome to bring your own food or arrange catering through a provider of your choice. We're happy to offer recommendations if you need them!
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We recommend reaching out at least two weeks in advance to secure your preferred date and give us plenty of time to bring your vision to life. That said, if you have a last-minute celebration in mind, don't hesitate to contact us—we'll do our best to accommodate you!
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We're happy to discuss alternate indoor or covered location options when you book—because we want your celebration to be perfect, rain or shine!
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Absolutely! We love making each picnic uniquely yours. Every setup can be personalized with special add-ons and décor options to match your style and vision perfectly.
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Every picnic at Kendall Grace Collective is uniquely designed to reflect your vision, occasion, and guest count—so pricing is customized for each celebration. We take into account the location, package selection, add-ons, and any special requests to create a quote that's tailored just for you.
Explore our Services & Packages to see what's included in each experience, then visit our Plan Your Picnic page to submit your request. We'll get back to you within 48 hours with personalized pricing details and next steps.
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We bring the magic to wherever you'd like to celebrate! Whether it's a scenic public park, a beautiful beach, your own backyard, or another private residential property—we'll create a stunning setup in the location that's most meaningful to you.
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Yes! We're based in Carlsbad and happily serve the surrounding North County areas. All of our package pricing includes delivery, setup, and pickup within 15 miles—so there are no surprise fees.
If your dream picnic spot is a bit further out, we'd still love to make it happen! Locations beyond our standard service area may include a small travel fee, and we'll discuss that with you upfront during the booking process so everything is clear from the start.
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Your picnic setup is yours to enjoy for 3 hours, giving you plenty of time to relax, celebrate, and soak in the moment. Need a little more time? Just let us know—we're happy to accommodate longer celebrations!
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We handle it all! Delivery, setup, and breakdown are completely included in every package—so all you have to do is show up and enjoy your beautifully styled picnic. We'll take care of the rest!
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No worries! You'll have your picnic host's cell phone number (and they'll have yours), so we're just a quick call or text away. We'll make sure you find us without any stress!
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We accept Venmo and Apple Pay for your convenience—quick, easy, and secure!
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Payment & Booking Policy
To secure your picnic date, we require a 50% non-refundable deposit at the time of booking. The remaining balance is due 3 days before your celebration.
Rescheduling
Life happens! If you need to reschedule, just give us at least 72 hours' notice and we'll happily move your picnic to a new date within 90 days of your original booking.
Cancellations
We understand that plans can change. However, because we reserve your date exclusively for you and begin preparations in advance, we're unable to offer refunds for cancellations. If you cancel, your deposit will be forfeited.
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Absolutely! We totally understand that plans can shift. Just give us at least 72 hours' notice, and we'll happily move your picnic to a new date within 90 days of your original booking—no stress, no problem!
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Yes! To reserve your date and begin planning your perfect picnic, we ask for a 50% non-refundable deposit at the time of booking. This secures your spot exclusively and allows us to start preparing all the beautiful details. The remaining balance is due 3 days before your celebration.
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We create intimate picnics for as few as 2 guests, all the way up to larger celebrations for 40! Whether it's a cozy date or a big group gathering, we'll design the perfect setup for your crew.
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Great question! We've put together all the details about what's included in each of our curated packages—from cozy setups to full celebrations. Head over to our Services & Packages page to explore your options and find the perfect fit for your occasion!
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We offer beautiful cream fringe umbrellas as an add-on to create that perfect shaded oasis! And if you book our Luxe package, they're already included—so you can relax in style and comfort.
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Absolutely! We love when you make your picnic uniquely yours. Feel free to bring personal touches, decorations, or anything special that adds to your celebration—we're all about creating a space that feels perfectly you!
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Absolutely kid-friendly! We love celebrating with little ones and design our setups with families in mind.
As for furry friends, we adore pets—but we kindly ask that they enjoy the picnic from a little distance to help us keep the setup pristine and picture-perfect for your experience. They're welcome at your event; we just ask they stay clear of the actual setup area!
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Absolutely! We love bringing your vision to life—whether it's a birthday celebration, romantic proposal, baby shower, or any special occasion close to your heart. When you fill out the Plan Your Picnic Inquiry Form, you'll have the opportunity to choose your theme and share all the details about your dream picnic. We can't wait to create something beautiful for you!
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Absolutely! We love collaborating to make your picnic truly unforgettable. We offer a curated list of add-ons and can coordinate with trusted vendors to bring your vision to life. Here's what we can arrange:
✨ Fresh Florals
✨ Balloon Garlands
✨ Charcuterie Boards
✨ Photographer
✨ Flower Bar/Cart
✨ Personalized Signage
✨ Additional Hour(s)
✨ Custom Theme DesignReady to customize your celebration? You can select any of these add-ons when you fill out our Plan Your Picnic Form!
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We offer a Bluetooth speaker as an add-on so you can set the perfect vibe with your own playlist! And if you're looking for live entertainment, we're happy to recommend a trusted DJ to take your celebration to the next level.
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We take great care with every setup and ask that you do the same. All items remain the property of Kendall Grace Collective and are provided for your event only.
If something is damaged during your event, please let us know right away. Minor wear and tear is expected, but significant damage may result in a repair or replacement fee.
If an item is lost or stolen, you'll be responsible for the replacement cost. We'll work with you to resolve it as smoothly as possible.
Our goal is always a beautiful, stress-free experience—we just ask that you treat our pieces with care so we can continue creating magic for future clients.
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Securing any required permits is the client's responsibility. We recommend checking with your local parks department or beach authority as early as possible—some locations book up quickly or have seasonal restrictions.
Not sure where to start? Your city or county's parks and recreation department is usually the best first contact!
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Gratuity is never required or expected, but it's always warmly appreciated. Our goal is to create a beautiful, effortless experience for you and your guests. If you feel we've exceeded your expectations or made your event extra special, a tip is a meaningful way to say thank you—and we're simply grateful to be part of your celebration.
